Steps on How We Work With You on your Bespoke Project
Process Guide
01
Discover & Define Your Vision
Let us know what you envision! Share your preferences for diamonds, including the 4 Cs (carat, color, clarity, cut), and any setting styles that catch your eye. Attach inspiration photos or ideas to guide us.Not sure what you want? No problem—browse our YouTube, Instagram, or shop for inspiration, and we’ll help spark your creativity.
02
Personalized Consultation
After receiving your inquiry, our team will connect with you to refine your ideas. We’ll discuss the design, diamond options, and provide an initial estimate. Depending on your timeline, we’ll start narrowing down the perfect choices for your custom piece.
03
Expert Diamond Curation & Quotation
For clients ready to purchase within 30-45 days, Sonia and our expert curation team will personally select 3-5 exclusive diamonds for you. Using over a decade of experience and trusted relationships with ethical vendors, our process goes beyond the basic 4 Cs. You’ll receive a detailed breakdown of diamond specifications, close-up videos, and transparent pricing for both the diamond and setting.
04
Secure Your Selection
Once you’ve chosen your diamond and are ready to move forward, a 60% deposit is required to begin your order. This deposit will go toward your total purchase. During this step, we’ll finalize all diamond and setting details. (For international clients, full payment is required upfront.)
05
Meticulous Handcrafting & Final Review
Our expert artisans will handcraft your piece over 6-8 weeks, ensuring it’s made to last a lifetime and never mass-produced. Once complete, we’ll send you photos and videos for your approval. After confirming the details are perfect, the remaining 40% balance is due.
06
Insured Delivery & Unveiling
We’ll schedule a delivery date to ensure an adult is available to sign for the insured package. (FedEx Priority Overnight within the US or 3-10 business days internationally.) Unbox your new treasure and fall in love! We’d love to hear your feedback—please leave a review and help support our woman-owned small business!